Contact

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Address:
Puri Bukit Sari - Jl. Penestanan - Ubud Gianyar Bali 80571 Indonesia

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Mobile: 081337277947

http://www.ubudartvilla.com

Contact Form

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Other information

Other information:

Refund Policy

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.

Privacy Policy 
Ubud ArtVilla is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. Ubud ArtVIlla uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Ubud ArtVIlla only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy
When purchasing from Ubud ArtVilla your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@ubudartvilla.com

Ubud ArtVilla credit card information security policy

Ubud ArtVilla uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.

  • Payments are processed in real
  • Ubud ArtVilla does not have access to your full card numbe DPS
  • DPS have bank grade security. All transaction details are stored in their PCI Centre
  • DPS Payment Express Software is certified with over 200 banks globally

Visit the DPS Payment Express website for more info on online credit card payments.


Ubud ArtVilla it merchants are required to display an information security policy
Payment Express Payment Gateway for its online credit card transactions.

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